Shipping

Global Shipping Policy

1. Shipping Methods and Timeframes

   • We offer international shipping to customers worldwide.
   • Shipping methods may vary depending on the destination, weight, and dimensions of the package.
   • Estimated delivery times will be provided during the checkout process based on the customer's location.

2. Processing Time

   • Orders will be processed within 1-3 business days after payment confirmation.
   • Additional processing time may be required for custom or personalized orders.

3. Shipping Costs

   • Shipping costs will be calculated and displayed at the checkout.
   • The cost may vary based on the destination and the selected shipping method.

4. Customs, Duties, and Taxes

   • Customers are responsible for any applicable customs duties, taxes, or fees imposed by their respective countries.
   • The customer is advised to check their country's customs regulations and charges before placing an order.
   • We are not responsible for any delays, additional charges, or issues related to customs clearance.

5. Order Tracking

   • Once the order is shipped, customers will receive a confirmation email with tracking information, if available.
   • Customers can track their orders using the provided tracking number through our website or the respective shipping carrier's website.

6. Shipping Restrictions

   • Certain products may be subject to shipping restrictions or prohibitions based on the destination country's regulations.
   • It is the customer's responsibility to ensure that the ordered products comply with their country's import regulations.
   • If an item is prohibited or restricted, we will notify the customer and provide assistance in finding alternative options if possible.

7. Lost or Damaged Packages

   • We take utmost care in packaging and shipping our products. However, if a package is lost or damaged during transit, please contact our customer support within 3 days of the estimated delivery date.
   • We will work with the shipping carrier to resolve the issue and provide a suitable solution, such as a replacement or refund.

8. Address Accuracy

   • Customers are responsible for providing accurate and complete shipping addresses during checkout.
   • We are not responsible for undelivered packages or delays caused by incorrect or incomplete address information provided by the customer.
   • If a package is returned to us due to an incorrect address, the customer may be responsible for any additional shipping charges to resend the package.

9. Shipping Support

   • Our customer support team is available to assist with any shipping-related inquiries or concerns.
   • Customers can reach us through our customer support system(contact us).